Drawn2Art Important Policies
Enrollment Policies:
Drop off:
All children are to be dropped off for the duration of the class option chosen by parent. Parent is to leave unless otherwise requested to stay. This ensures that the child will fully participate in the program without any distractions. We strive for the child to have a good experience while exploring their individuality without the possibility of constraints. We have found that dropping the children off is the best policy to achieve this.
Dropping in:
The drop in price is $20 an hour, $30 for 1.5 hours, $40 for two hours and $60 for three hours. We ask that you email, call or text if you plan on dropping in. This is to ensure that we can be fully prepared for your child’s visit.
Enrollment:
Customer is required to pay in full prior to participating in class. Whether customer is dropping in or monthly enrollment, all payments must be paid in full.
Absent:
If your child needs to miss a class, please inform us a minimum of 24 to 48 hours ahead of time. If there is no call, no show, we will NOT be able to allow for a make up class. Drawn2Art would like to thank you for your understanding with respects to this policy.
Credit:
If you pay for more than one enrollment session at a time, Drawn2Art will retain these credits for future yet to be determined session period. This credit can be redeemed at anytime by giving one week notice prior to the start of the desired enrollment session. Credits not redeemed within a year become non-redeemable/ non-refundable.
Holding classes:
Customer may for periods of two weeks or longer “put classes on hold.” The request to place classes on hold must be submitted prior to the hold dates (no retroactive holds) and must include an end date (or return date) with the following exceptions: injured, ill, pregnant and/or has had a baby.
Canceling Enrollment:
Customer’s can cancel at any time with a 10 day notice prior to renewal date.
Refunds:
Sessions are non-refundable. If you only attended only a portion of your session and decided not to complete the remaining classes the enrollment fees are non-refundable. If there are special circumstances that prevent your child from participating, a discussion will be held to evaluate the circumstances and determine whether or not a refund or credit is applicable.
Recurring Payment Policy:
EFT Request and Authorization: Client hereby authorizes Drawn2Art or its assigns to make periodic charges or withdrawals (“EFT Authorization”) from the account used to pay the initial payment described above or the account listed below or replacement account designated by Customer and accepted by Drawn2Art for payment of any and all fees, late charges, costs, expenses or any other monies due to Drawn2Art under the terms and conditions of this Agreement. Customer understands that Customer is entitled to notice of all varying charges and withdrawals under the EFT, but Customer waives the right to receive prior notice for charges or withdrawals made with respect to any uncollected payments or portions of the balance due described above and the corresponding service charges, both of which Client agrees are not varying charges or withdrawals. Customer may change the account designated herein upon ten (10) days written notice to, and approved by, Drawn2Art. Customer may timely notify the financial institution in control of Customer’s account to terminate this Request, by such notification will constitute a default and may cause all sums under this Agreement to be due and payable immediately together with all costs of collection to extent permitted by law. Drawn2Art or its assigns reserves the right to add the following fees to the Customer’s account balance should any of the following occur: re-submit unpaid EFT draft – ten dollars, unpaid EFT draft (after re-submittal) – fifteen dollars, unpaid credit card debit – fifteen dollars, returned customer check – fifteen dollars. Payments received more than ten (10) days after the due date assessed a late fee – fifteen dollars.
The date the agreement is signed shall be prorated to the next nearest 1st or 15th day of the month. Thereafter the billing date shall be the 1st or 15th of each month. The monthly payment is charged to the customer’s credit card, or deducted from the customer’s account. In the event customer exceeds allotted number of sessions in any given month as described in the membership service agreement, customer will be charged a drop in rate of $20 for each additional session in that month.
